General Occupancy Training

Do your staff know how to calmly and effectively react in an emergency situation? General Occupancy training gives them the tools they need.

Contact Australian Fire Protection about our General Occupancy training course for your workplace today.

Professional General Occupancy Training

General Occupancy training educates your team or building occupants about the emergencies that may happen within your workplace, building or site, and equips them to act appropriately.

From site-specific fire safety measures to building evacuation instructions, this emergency response training gives your team the knowledge and skills required to understand and carry out your emergency plan response if workplace emergencies arise.

general occupancy fire management training

Training summary - what you need to know about this course

Frequency:  Every 1 year (per mandatory WHS training requirements for Australian workplaces)

Training Covers:

  • Identifying and reporting emergencies and hazards.

  • Preventing emergencies

  • The role of the emergency control organisation and warden's identification

  • Procedures for emergency response.

  • Respond to alarms and reports of emergency

  • Personal Emergency Evacuation Plan

  • Means of raising the alarm

  • Fire extinguishers, fire hose reels and fire blankets (basic fire training and workplace fire safety training)

Class Size:                            Up to 30 participants per class

Course Duration:              45 Minutes

Location:                              Your premises

This General Occupancy Training course covers mandatory WHS training requirements and is delivered by our experienced fire safety training team at Australian Fire Protection.

This training course provides workplace fire safety training, including basic fire training, and workplace emergencies and evacuation training, for your employees and emergency control organisation.

Course Outline - Topics Your Team Will Learn

  • General fire safety, including fire prevention, the basics of fighting fires, how to use fire blankets, how to use fire extinguishers and fire hose reels, how to extinguish a fire, and more.
  • How to respond in the event of an emergency, hazard, report or alarm
  • The most likely emergency scenarios for your organisation and how to prevent emergencies
  • How to identify and report emergencies and hazards, and how to raise the alarm
  • Who is responsible in the event of an emergency
  • What to do during building evacuations to safely exit the building
  • Who your emergency control organisation and appointed fire wardens are
  • The role of the emergency control organisation and fire wardens and their duties

Enquire now and get an obligation-free quote for your General Occupancy Training

Getting started is as simple as contacting us for a free quote. We can take it from there.

Do I need General Occupancy Training?

The QLD Building Fire Safety Regulations 2008 and Australian Standards 3745-2010 requires all staff to be trained in General Evacuation Instructions or General Occupant Training every year.

This General Occupant training course satisfies those mandatory WHS training requirements in Queensland. Within our General Occupancy training, employees learn the knowledge and skills required to appropriately react in the event of a workplace emergency, following the response protocol and evacuation procedures set out by your emergency control organisation. Within this training program every year, your team will learn the essential response measures in the case of a workplace fire, evacuation or other common workplace emergencies. When it comes to workplace emergencies, knowledge is the power that equips your team members to respond in a way that will help ensure their safety and wellbeing, while ticking off your compliance.


Over 30 years of experience

Australian Fire Protection has been providing General Occupancy Training, workplace fire safety training, mandatory WHS training, and basic fire training to both corporate and small businesses for over thirty years.

Emergency response training across industries

We cover a broad spectrum of businesses, from shopping centres to aged-care facilities, schools, factories, hospitals, retail outlets, child-care centres, budget accommodation and more.

Engaging and instructive training

Our trainers are experts in keeping training participants engaged and attentive throughout all of our workplace fire safety training, basic fire training, emergency training and other mandatory WHS training programs.

Professional trainers

Every trainer in our team is professional and well-equipped to coordinate training workers in groups of up to 30 people in general occupancy training.

Competitive and affordable pricing

For fully-qualified training delivered in-person with an experienced trainer, and for a great price, Australian Fire Protection are your go-to team.

Australian-owned and operated training providers with an iron-clad guarantee

At Australian Fire Protection, we're an 100% Australian owned and operated business providing fire training services across Queensland and wider Australia.

Our ironclad guarantee is this: if you're not thoroughly pleased with our training services, we'll send you a new trainer, free of charge, to re-do your fire training course or safety training course, or offer a refund. Why? Because we offer the highest standards of training and back our quality. We're passionate about equipping your team with the skills and knowledge they need to keep safe in the event of an emergency while keeping you compliant.

Delivering training Australia-wide

We offer our emergency training most frequently in Brisbane, Gold Coast, Sunshine Coast, Tweed Heads, Grafton, Coffs Harbour, Lismore and Ballina. However, if you're outside of this service area, no problems —we can travel to you, wherever you are in Australia.

Contact us today for a no-obligation General Occupancy Training Quote for your business to learn more.

We service Brisbane, Gold Coast, Sunshine Coast and Tweed Heads.

Australian Fire Protection provides this Lithium Fire Safety Awareness course to businesses and organisations across the Brisbane, Gold Coast, Sunshine Coast, and Tweed Heads regions.

Outside our service area?

We have no limitations on where we can travel to. From Brisbane to NSW, Victoria, Northern Territory and Darwin, we'll bring our course to you, providing education to your team.

Contact us today and organise your next course with our reliable team. Call us on 1800 079 273 for an obligation-free quote.


We offer the highest industry standard training and guarantee that you will walk away trained effectively and satisfied with the knowledge of how to deal with lithium battery fires.

If you are not completely satisfied, we offer to send a new trainer out, completely free of charge to redo the course. We also provide the option of a refund (less the administration fee), if requested within 90 days of course completion.

We wouldn't offer this guarantee if we didn't believe we are great at what we do!

Get a quote, or book your General Occupancy Training today

Get in touch with our friendly team today to book your workplace safety training, learn more, or get a free, no-obligation quote. You'll soon learn for yourself what makes Australian Fire Protection the best in the business of safety and training.

Common sense approach

I have been working in shopping centres for the past 13 years and this was the best fire training I have ever received. It was extremely practical and wonderful to have a common sense approach to dealing with evacuations and fire procedures..

Simeon Centre Manager of Q Super Centre

Engaging Training

Patrick from Australian Fire Protection gave our staff an informative practical session on fire safety keeping them engaged from start to finish. Would recommend them in the future.

Andrew JM Paddleboards

Outstanding Service

I decided to use Austfirepro because of their detailed and prompt response to my initial query. This outstanding service initially carried through to their service delivery. I dealt mainly with Tracey, who was outstanding. Every query was answered, not only on time but with a lot of detail (this extends to everyone else I dealt with while Tracey was on leave). Would absolutely recommend this company to anyone.

Private Source, Brisbane

Broad Understanding of Legislation

I have many years experience in the fire and life safety industry and highly recommend your company and utilise your specialist services exclusively. I do this because we share a broad understanding of the codes, standards and legislation, plus the end result is always easily achieved.

Fixture Fire Services

Great Service

Australian Fire Protection have been amazing, great service and very polite and knowledgeable staff. We highly recommend them. They were great with our fire training and were very informative.We highly recommend them for all fire exit plans, as these were clear and easy to read. Thank you for your support to keeping our service safe! - Tiny Tots

Tiny Tots Early Learning Centre
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